Robert J. Gailey, B.S., PMP, ITIL CSM
 My university training, first at Carnegie-Mellon University, and later at the University of Wisconsin in Madison yielded a B.S. Degree in Physics in 1974. First Job: building particle accelerators for research use with the National Electrostatics Corporation in Madison, Wisconsin. My involvement with IT began with the microcomputer revolution in the early 80’s and soon found myself in New York City as an independent consultant, designing applications for corporate customers on this new platform.
Following moves from New York, to Boston, then to Halifax, Nova Scotia, I have worked to bring practical innovation to many organizations; bringing together the people, processes and technology required to spark positive change. Unlocking the wealth of organizations can often be accomplished with a realignment of assets already present and usually involves simplifying the work people do, rather than introducing more complexity.
Marrying the needs of business with the capabilities of technology has been my focus from the start and remains so today. As my ability to model requirements and solutions has evolved, so has the capacity for skillful communication required for success on the enterprise level.
For more information about experience with specific clients or technologies, you can refer to my detailed resume (available on request).
Professional Accomplishments:
2007 -- ITSM consultant for Service Desk Consolidation & ITIL compliance for Eastern Health Region, Newfoundland.
2007 -- ITIL Certified Service Manager
2006 -- Project Manager for the IT and Education Policy development process for the Government of Nova Scotia that prepared a comprehensive action plan for submission to Cabinet.
2006 -- Conducted a review of the Data Recovery Strategy for the Halifax Port Authority.
2006 -- Conducted a Storage Area Network assessment for Dalhousie University.
2005-6 –- Created a roadmap for red tape reduction for businesses doing business with Government of Nova Scotia using a case study and focusing on information management and service management issues.
2005 -- Managed the deployment of technology infrastructure to 2000 users at the Regional Health Authorities of New Brunswick.
2005 -- Created roadmap for the introduction of SOA (Service Oriented Architecture) at Acadia University, Wolfville, Nova Scotia.
2004 -- PMP Certification from Project Management Institute
2001-4 -- Managed the first enterprise-wide deployment of document management at EnCana, Canada's largest energy company. Halifax, Nova Scotia.
1999 -- Implemented R*Net, a collaborative network application supporting global recruitment efforts at McKinsey & Company in New York City.
1997-9 -- Managed Enterprise-wide deployment of Lotus Notes/Domino at Maritime Life including integration with Line of Business applications and Business Process Management. Halifax, Nova Scotia.
1994 -- Founded Private Business Networks Inc. (PBN), an innovative firm which assisted early adopters of collaborative internet applications with system design, development, and support. Halifax, Nova Scotia.
1990-92 -- Managed the Network Operating System Support Team at Corporate Software in Canton, MA, delivering real-time support to Fortune 500 clients.
1982-88 -- Designed and developed a microcomputer based multi-currency general ledger application for Westdeutsche Landesbank in New York City. This was the first use of PC-based software as a management tool at this bank.
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